Build your assistant

Modules

The base answers questions from your knowledge base, understands voice notes and photos, and hands tricky questions to your team. Modules add what a knowledge base can't: sending messages by itself, tracking things per customer, and an overview in your dashboard. Pick what fits your business.

Always included

  • Answers from your own knowledge base
  • Understands voice notes and photos
  • Team inbox: follow and take over
  • We set up your WhatsApp business profile: description, address, website and logo
  • Daily offer, outage or closure: temporary notices that expire automatically
  • Prices in USD or EUR, also converted to SRD at your rate
  • Monthly report
  • Daily summary
  • Dutch, English and more

Manage via WhatsApp

No need to log in to update your assistant. Send a message from your own phone to your business number and the assistant updates right away. Just the way you already work.

  • No roti today, bara is available
  • Closed today due to a power outage until 2 pm
  • Exchange rate today 37.50
  • Bami is sold out, roti price to 300
  • Add this price list to the knowledge base 📷
  • Pause the assistant until 2 pm
  • Which questions are still open?

Only numbers you link can do this. A new price, opening time, announcement, exchange rate or knowledge-base text only goes through after you confirm.

Sales and requests

Orders

Module · +€24/mo

Your customer orders in the chat. The assistant builds the cart from your menu or products, asks pickup or delivery and a time, and gives the total. Customers can also pick from your WhatsApp catalog and send a cart. Every order arrives on an order screen (tablet) and the customer gets a message at every status. Payment proofs the customer sends are linked to the order. Optionally the assistant asks for a Google review afterwards.

Sales and requests

Requests: quotes and complaints

Module · +€24/mo

The assistant asks step by step what the customer needs or what went wrong: what, how much, where, when, with photos and the receipt. You get one tidy request in your overview and the customer a reference number. After a few days the assistant follows up.

Appointments and planning

Appointments

Module · +€24/mo

Customers book, reschedule or cancel in the chat. The assistant checks your calendar for free slots and offers a few. The day before, the customer gets a reminder. No-shows are tracked. Optionally the assistant asks for a Google review afterwards.

Appointments and planning

Reservations and rentals

Module · +€24/mo

Tables, rooms, cars or tents and chairs: the assistant checks what is available on that date, gives the price, asks for a deposit if needed and records the reservation. Nothing is ever double-booked. Useful in busy periods like December, the holidays and festive days.

Appointments and planning

Pickup and delivery slots

Module · +€24/mo

The customer picks a free time slot in the chat and shares a location or types the address. You see the day's runs with a map link. One tap on On the way sends the customer the expected arrival time.

Status

Track & trace and "is it ready?"

Module · +€24/mo

Your customer asks "is my car ready?" or "where is my package ABC123?" and gets an instant answer. When you mark a number ready, in your dashboard or via WhatsApp, the customer is notified. For repairs, orders and freight: sailing, arrived, customs, ready for pickup.

Customer retention

Leads and new-offer alerts

Module · +€24/mo

When a customer wants something you don't have right now ("3-bedroom house in Lelydorp, max SRD 1.5m"), the assistant records the wish and asks if they'd like to be notified. When you enter a new offer, you immediately see which wishes match, and those customers get a message with one tap, or automatically.

Customer retention

Broadcasts

Module · +€24/mo

Send offers and news, such as your holiday menu or opening hours. Only to customers who opted in. Unsubscribe with STOP.

Customer retention

Come-back reminders

Module · +€24/mo

"Your AC maintenance was done 6 months ago. Shall I book an appointment for you?" For maintenance, check-ups and periodic services. The assistant sends it on the right date via WhatsApp.

Customer retention

Loyalty card

Module · +€24/mo

A digital stamp card on WhatsApp: one stamp per visit via the QR code at the counter or one tap by your staff. Customers check their balance themselves and are notified as soon as their card is full.

Extra channels

Messenger and Instagram

Module · +€24/mo

The same assistant also answers messages on your Facebook page (Messenger) and Instagram. All conversations land in the same team inbox, with the channel shown per conversation. Ordering, booking, reservations, requests and status checks work on every channel.

Part of Orders

What is the WhatsApp catalog?

A shop window inside WhatsApp itself. In your chat, your customer taps the shop icon and sees your products with photo, price and description. They add products to a cart and send it to you in one go.

  • Every product needs at least 1 photo (JPEG or PNG, at least 500 × 500 pixels). Extra photos are allowed, up to 20 per product.
  • Each product also needs a name, price and short description. Meta checks every product automatically and may reject items that don't meet its commerce policy.
  • You manage everything in one place: under Products. We push it to the catalog automatically, including price changes and sold-out items. An order always uses the price under Products.
  • An order from the cart or from the chat lands on the same order screen. It makes no difference to you.
  • No photos? Orders also works without a catalog: the assistant takes the order in the chat.
  • No time to fill it in yourself? We set up the catalog for you, for a one-off fee based on the number of products.

About WhatsApp templates: messages sent when the customer hasn't written for more than 24 hours must use a template approved by Meta. Meta charges per message.

Plans and pricing

Every plan includes the complete base. You choose by how many customer messages you get, and add only the modules you need. Prices in euros (you can pay in USD or SRD), per month.

Start

€49/mo

€99 setup

1,500 answers per month. 2 users, extra user €5 per month. Modules +€24 each.

Business

€99/mo

€199 setup

4,000 answers per month. Unlimited users. 2 modules of your choice included (worth €48), extra modules +€24.

Pro

€249/mo

€499 setup

10,000 answers per month. Unlimited users and priority support. All modules included, new ones too (worth €264).

Module

+€24/mo

no setup

On Start per module, on Business from the third module, never on Pro. Each module adds its own overview to your dashboard, such as an order screen, calendar or list. You only see the modules you choose.

  • No setup per module, no new setup when you move to a bigger plan
  • Limit reached? The assistant hands new questions to your team. You can switch plans every month.
  • Replies to your customers' messages are free at Meta. Only messages you send yourself after 24 hours cost about 1 to 9 US cents at Meta, paid directly to Meta
  • Catalog set up by us: one-off, price on request
  • Pay yearly: Start 1 month free, Business and Pro 2 months free
  • 14-day free trial

Which plan fits me? Try the plan advisor

Interested? Request a demo

We'll include your selected modules with your request.

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