Sales and requests
Orders
Module · +€24/mo
Your customer orders in the chat. The assistant builds the cart from your menu or products, asks pickup or delivery and a time, and gives the total. Customers can also pick from your WhatsApp catalog and send a cart. Every order arrives on an order screen (tablet) and the customer gets a message at every status. Payment proofs the customer sends are linked to the order. Optionally the assistant asks for a Google review afterwards.
Sales and requests
Requests: quotes and complaints
Module · +€24/mo
The assistant asks step by step what the customer needs or what went wrong: what, how much, where, when, with photos and the receipt. You get one tidy request in your overview and the customer a reference number. After a few days the assistant follows up.
Appointments and planning
Appointments
Module · +€24/mo
Customers book, reschedule or cancel in the chat. The assistant checks your calendar for free slots and offers a few. The day before, the customer gets a reminder. No-shows are tracked. Optionally the assistant asks for a Google review afterwards.
Appointments and planning
Reservations and rentals
Module · +€24/mo
Tables, rooms, cars or tents and chairs: the assistant checks what is available on that date, gives the price, asks for a deposit if needed and records the reservation. Nothing is ever double-booked. Useful in busy periods like December, the holidays and festive days.
Appointments and planning
Pickup and delivery slots
Module · +€24/mo
The customer picks a free time slot in the chat and shares a location or types the address. You see the day's runs with a map link. One tap on On the way sends the customer the expected arrival time.
Status
Track & trace and "is it ready?"
Module · +€24/mo
Your customer asks "is my car ready?" or "where is my package ABC123?" and gets an instant answer. When you mark a number ready, in your dashboard or via WhatsApp, the customer is notified. For repairs, orders and freight: sailing, arrived, customs, ready for pickup.
Customer retention
Leads and new-offer alerts
Module · +€24/mo
When a customer wants something you don't have right now ("3-bedroom house in Lelydorp, max SRD 1.5m"), the assistant records the wish and asks if they'd like to be notified. When you enter a new offer, you immediately see which wishes match, and those customers get a message with one tap, or automatically.
Customer retention
Broadcasts
Module · +€24/mo
Send offers and news, such as your holiday menu or opening hours. Only to customers who opted in. Unsubscribe with STOP.
Customer retention
Come-back reminders
Module · +€24/mo
"Your AC maintenance was done 6 months ago. Shall I book an appointment for you?" For maintenance, check-ups and periodic services. The assistant sends it on the right date via WhatsApp.
Customer retention
Loyalty card
Module · +€24/mo
A digital stamp card on WhatsApp: one stamp per visit via the QR code at the counter or one tap by your staff. Customers check their balance themselves and are notified as soon as their card is full.
Extra channels
Messenger and Instagram
Module · +€24/mo
The same assistant also answers messages on your Facebook page (Messenger) and Instagram. All conversations land in the same team inbox, with the channel shown per conversation. Ordering, booking, reservations, requests and status checks work on every channel.
About WhatsApp templates: messages sent when the customer hasn't written for more than 24 hours must use a template approved by Meta. Meta charges per message.